Order Information

When an order has been placed, it is not possible to change any parts of the order. This includes adding or removing items, changing the size or colour, or changing the delivery address or method. An order cannot be cancelled once despatched.

Normal Delivery Times

Delivery times apply from the time your order is dispatched. You will receive an email once your order has been dispatched. 

All UK orders placed before 2pm Monday - Thursday, where 1-2 delivery has been selected, are dispatched on the same day, but this can vary during our busiest periods, bank holidays, when we go into sale or when the office has been closed for a period of time, and especially on Mondays. Please note, some couriers may require an extra day to deliver to remote areas such as the Scottish Highlands.

Unfortunately we are unable to offer a Saturday delivery. It's unlikely, but there may be occasions where our carriers will try and deliver on Saturdays, but this remains at the control of the courier.

European and international orders are shipped via various carriers and can take between 5-10 working days. There may be circumstances beyond Sebago.co.uk's control which may lead to delays. Sebago.co.uk cannot be held responsible for any delays incurred by our carriers. 

Delivery Costs:

Delivery Type Delivery Time Delivery Cost
UK & N.Ireland Standard 3-5 working days FREE 
     
UK & N.Ireland Express  1-2 working days £4.99
     
Europe 5-10 working days Cost based on weight and zone
Rest of World 5-10 working days Cost based on weight and zone

*Please Note: For delivery on a Friday, orders must be placed before 10:00am on the Thursday. Orders placed after 10:00am on a Thursday will not be delivered until the following Monday.

*Please Note: some deliveries may require an extra day to reach remote areas such as the Scottish Highlands.

During Christmas the Sebago.co.uk office will normally be closed. Sebago.co.uk cannot accept responsibility for customers who expect but don't receive their orders during these times.

The contract between you and Sebago will be concluded in English and subject to the laws of England and the jurisdiction of the English courts. The contract will complete and title in the Product(s) of your Order (and so risk of loss or damage to such) will pass to you on the later of: a) the date on which we receive payment in full for the Product(s); or b) the date and time of collection of it from a 'Click & Collect' collection point or delivery by us to your nominated address